DELIVERY PROCESS We deliver on Sunday and Wednesday afternoons. On Sunday you will receive your meals for Monday, Tuesday and Wednesday’s and on Wednesday you will receive your meals for Thursday, Friday, and Saturday. On Sunday and Wednesdays one of our representatives will send you a text to ensure that someone is there to receive the meals. We do not use any preservatives or additives in our foods so it is very important that the meals go into the fridge as soon as possible to maintain freshness.
WHAT IF YOU’RE NOT AVAILABLE? If you are not available for the pick-up times, that is ok, please leave a cooler on your front porch for us to drop the food into. POST-DELIVERY PROCESS KEEPING YOUR MEALS FRESH As soon as you receive your meals, you will need to store them in your refrigerator, set between 1 degree C and 4 degrees C. The meals will stay fresh in the refrigerator for approximately 5 days, but we recommend that you consume them within 3 days. Fresh, preservative-free meals have a higher probability of spoilage and storage temperature is a critical factor. Please note that consuming undercooked meats may increase your risk of foodborne illness, especially if you have certain medical conditions. The probability of this is very low, however, due to our strict food safety practices. You can warm up your meal in the microwave in the container provided. If you warm up your meal in a toaster oven or a regular oven, you will need to use an oven friendly container.
CAN YOU FREEZE THE DISHES? Yes, all the food that we have is freezable for up to 3 months.
WHAT ABOUT THE EMPTY CONTAINERS? You do not need to return the containers. The container bases are recyclable and they go in the green bin.